
By now, we’re all familiar with the seemingly endless number of certifications for AEC technical professionals (we all have at least one colleague whose name and credentials need at least two lines). However, we would be amiss to gloss over the cert for stand-out marketing and business development professionals.
SMPS offers the Certified Professional Services Marketer (CPSM) certification, which showcases expertise in professional services marketing. We reached out to our chapter’s 15 CPSMs to ask how they aced the exam. Here’s their take on studying, exam-day advice, and how it impacted their career, plus answers to FAQs about the certification.
What study method best prepared you for the exam?
“Stay on the recommended schedule: Don’t get behind. I made flashcards (yes, old school) and I would review them any chance I got – sitting in traffic, waiting for an appointment, in the line at H-E-B, etc.” – Melodye Tomsu, CPSM, SpawGlass
“We had a study group that helped. It was led by someone who had already taken the exam and let us know what to focus on. Study group participants offer different perspectives on topics and me think of the material in a way that I wouldn’t have if I had studied alone.” – Christy Rhone, CPSM, Cram Roofing
“Since you are using your brain power, make sure you are getting adequate sleep. Lack of sleep interferes with memory and learning. You’re more forgetful, and your attention is short-circuited. A recent study published in the January 2021 issue of the Journal Sleep showed that sleep deprivation leads to brain stress, cloudy thinking, and decision fatigue. Set yourself up for success by instituting a new temporary routine until you’re done testing.” – Rebecca Chavez, CPSM, Poznecki-Camarillo
What prompted you to become certified?
“In an industry that operates on alphabet soup (PE, AIA, PMP, LEED AP, etc.), I wanted to find a way to lend credibility to myself as a marketing professional and having ‘CPSM’ seemed like the best way to do that. Of course, nothing is a substitute for quality work and being an invaluable member of a team to prove yourself, but being certified was the most tangible way to prove myself.” – D’Anna Wallace, CPSM, Ford Powell & Carson
“Although your company greatly benefits from the knowledge you gain, I think certification is a personal journey. The certification was an accomplishment reminding me ‘I bring something to the table.’ To the outside world, certifications generally prove you are both well-trained and committed to your career.” – Rebecca Chavez, CPSM, Poznecki-Camarillo
How has the CPSM certification added value to your career?
“I learned more about marketing, business development, leadership, and the foundations of AEC business fundamentals in our industry by reading the various domain books. This knowledge has afforded me the ability to elevate marketing in my position and educate those with whom I work about the depth of knowledge needed for this certification.” – Kayla Choate, CPSM, Rogers-O’Brien Construction
“I do mostly business development but I’m also over marketing at my company. I don’t have a marketing degree, so it helped me understand parts of marketing better, and I’m able to manage that side better.” – Christy Rhone, CPSM, Cram Roofing
“My certification boosted my confidence and reignited my interest in the industry. For my accomplishment, I earned a great deal of praise from my peers, managers, and the industry at large. It feels good to be recognized for your individual efforts, especially because the majority of what we do benefits our companies as a whole. Also, the four letters after your name lend you some AEC street cred, which I don’t mind.” – Selena Horn, CPSM, Joeris General Contractors
Was there anything that surprised you about the exam?
“The exam was more difficult than I anticipated. I strolled in with confidence, but when I walked out, I wasn’t sure if I passed or not. Fortunately, I did!” – Selena Horn, CPSM, Joeris General Contractors
“Some of the information in the books taught us to approach situations in certain ways, but I don’t think their approach was always practical. There are many ways to tackle a problem – theirs was just one way. So instead of answering questions based on what you would do, you need to answer them based on what the books say you should do.” – Christy Rhone, CPSM, Cram Roofing
FAQ
Who’s eligible to take the CPSM exam?
All test takers must have marketing or business development experience with a professional services firm. The amount of experience required depends on your education:
- Someone with a bachelor’s or advanced degree needs at least four years of experience
- Someone with an associate’s degree needs at least six years of experience
- Someone without a degree needs at least eight years of experience
How do I apply for the exam?
You must submit an online application and application fee to Professional Testing Corporation. You’ll need a copy of your college transcript or a notarized photocopy of your degree (if applicable).
How much does the exam cost?
The price varies depending on your membership status. The cost for members is $520 and $765 for non-members. There are additional fees for retesting and recertification.
Where do I take the exam?
The exam must be taken at a Prometric Testing Center.
When can I take the exam?
The exam is administered during two three-week testing periods in March and September. The 2023 testing periods are Mar. 4-25 and Sept. 2-23.
For more information, visit https://www.smps.org/learning/certification/how-to-become-a-cpsm/.
by Sam Ferris, RVK Architecture
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